Legal
Delete your Agri AI account
Agri AI app (live.agriai) — account and data deletion
How it works
- Fill in the form below. It prepares an e-mail to [email protected] in your mail app; press Send there.
- Send it from the e-mail address of your Agri AI account, so we can confirm the request is yours. We may ask you to confirm by reply.
- We process verified requests within 30 days and confirm by e-mail when it is done.
- Never send your password. Agri AI will never ask for it.
What is deleted
- Your account and sign-in, profile (name, job, country, crops, photo) and farms.
- Your chat history, diagnoses, photos, videos, feedback and notifications.
- Your community posts, replies and photos (removed, or anonymised where removal would break a thread).
What may be kept
- Purchase records that the app store or the law require us to keep, and moderation records needed to handle abuse, only as long as necessary.
- Backups are erased on their normal rotation, within 30 days.
- When an account is deleted, we keep an anonymous copy of some agricultural content to improve the advice: questions and answers, diagnoses, video analysis reports, crops and farm characteristics, and field photos. It contains no name, e-mail, account identifier or contact details (they are removed from the text), photos are stripped of their metadata (GPS, device), and positions are rounded to about 500 m. It can no longer be linked to you.
Deleting your account does not cancel a subscription. Cancel it first in your app store → Payments & subscriptions.
Deletion request
Your mail app should now open with the request. Press Send there. If nothing opened, copy the text below and send it to [email protected] from your account e-mail.
No mail app on this device?
Send the same request through our online form. Use the e-mail address of your Agri AI account so we can verify it.
You can also send this request from the app: Profile → Privacy → Request account deletion.